Advanced Order Visibility: From Blind Spots to End-to-End Control
Faster, more reliable deliveries—and happier customers
For manufacturers, logistics operators, and chemical producers, order visibility typically ends the moment a product leaves the loading site. Standard outbound visibility tools can confirm departure—but not why something might be delayed, how it interacts with assets, or what happens on return. This creates daily inefficiencies:
- Fragmented visibility across SAP, TMS, IoT, carriers, and paper-based workflows.
- Blind spots between order creation, transport execution, and empty returns.
- Manual updates that delay and distort customer communication.
- Missed opportunities for proactive alerts and automated follow-up.
- Rising costs from delays, asset underutilization, and inefficient coordination.
The result? Customer service teams spend hours chasing updates, while customers asking “Where is my order?” trigger a chain of manual calls and emails. This lack of transparency frustrates customers, reduces efficiency, and ties up valuable assets.
Ovinto goes far beyond standard outbound visibility. With Advanced Order Visibility, every step of the order lifecycle is connected—from SAP order creation to asset selection, loading, transport, and empty return.
- Connect: Ovinto links SAP, TMS, telematics, weighing bridges, certification databases, and even paper-based processes into one single environment. Whether data sits in legacy systems or comes from external carriers—Ovinto consolidates it.
- Orchestrate: Automated workflows keep customers and teams informed. A delay at a border? A cleaning certificate about to expire? A tank container stuck at port? Ovinto triggers alerts, updates systems, or even books an empty return—without manual intervention.
- Deliver:One central environment ensures every customer-facing employee has the same live overview. That enables proactive communication and faster decision-making.
In short: Advanced Order Visibility turns complexity into clarity—internally for your teams, and externally for your customers.
With Ovinto, companies move from reactive firefighting to proactive control:
Visibility
- Real-time updates across the full order lifecycle, including empty returns.
- Single-source-of-truth across SAP, TMS, IoT, and partner systems.
Insights
- Elimination of manual SAP re-entries and error-prone updates.
- Proactive customer updates that reduce “Where is my order?” calls.
Control
- Automated workflows for border delays, certificate expiries, and empty return booking.
- Tighter asset utilization by linking orders with fleet availability.
- Faster, more reliable deliveries—and happier customers.
Before Ovinto, answering a single order status question meant three phone calls and half an hour of digging. Now, we see everything in one place—and our customers get updates before they even have to ask.
Unlock real-time order visibility across your entire supply chain
Bring SAP, telematics, and transport data into one place.
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